Guide Startups

Senso

Winter 2024 · Active

AI-Powered Knowledge Base for Customer Support

Founded: 2017

Team size: 2

About

Senso is building an AI-powered knowledge base for customer support, starting in the Credit Union space. Our product reduces contact time by over 10x by enabling support teams to make decisions about customer requests in seconds. Bringing service automation to the financial services industry is a $6B opportunity, and we’re building for all regulated industries where Senso's founders have spent over a decade building enterprise software.

Founders

  • Saroop BharwaniFounder

    Saroop Bharwani, a tech entrepreneur and AI thought leader, is the co-founder of Senso.ai, a company that delivers generative AI solutions to enterprises preparing to compete in the Age of AI.

  • Thomas NelsonFounder

    Innovative tech leader and AI enthusiast, Thomas is passionate about harnessing technology to enhance business intelligence and productivity. His diverse background in computer science and neuroscience, coupled with hands-on experience in startups and tech development, drives his success at Senso.ai.