Guide Startups

ScopeAI

Winter 2017 · Acquired

Automatically extract valuable insights from customer service…

Location: San Francisco, US

Team size: 4

About

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations. It integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations for trends in customer feedback.

Founders