Guide Startups

Leaping AI

Winter 2025 · Active

Voice AI agents to automate call centers (digital call center workers)

Location: San Francisco, US

Founded: 2023

Team size: 8

About

Leaping AI is the best platform to deploy voice AI agents for customer service, lead qualification and appointment scheduling. We target mid-market and Enterprise companies and industries are: home services, pay per call, travel, retail, health insurance, Medicare, health and real estate. We automated contact centers employing >100 human agents and now handle their incoming customer support and sales calls, end-to-end. All while maintaining 90% customer satisfaction score. For another company, our voice AI agents were able to convert 30% of contacted leads within a week of the outbound campaign. A similar campaign with humans previously took that same company 5 weeks.

Founders

  • Kevin WuFounder

    Founder at Leaping AI, which is focused on automating contact centers with a platform that allows the deployment of human-like and self-improving Voice AI agents. Formerly was an Associate at BCG for 3 years. Studied Computer Science at TU Munich and at CDTM.

  • Shraey BhatiaFounder

    Co-founder at Leaping AI (W25). We are building a next-gen CCaaS solution centered around LLM Voice AI agents. Previously PhD in NLP/LLMs from University of Melbourne

  • Arkadiy TeleginFounder

    Co-founder at Leaping AI (W25). We are building the only platform for self-improving voice AI agents. Previously worked in autonomous robotics (self-driving cars, space-tech, and consumer applications). Led Germany's largest space-tech student organization's software division.