Health Harbor
Summer 2023 · Active
Using generative AI to call insurance for healthcare clinics
Location: San Francisco, US
Founded: 2023
Team size: 4
Industries:
About
We use generative AI to call insurance on behalf of healthcare clinics. We save clinics up to 40 hours of calls every week over existing outsourced human solutions.
Compared to the existing solutions for benefits verifications:
- We're faster -- by default, we have a turnaround of 24 hours compared to typically a 3 day turnaround for competitors
- We can reach more payors -- as long as they have a phone line, we can support calling them for benefits. There's quite a few payors in both medical and dental (e.g. Seledent) that have yet to offer a digital retrieval of benefits
- We're reliable and consistent -- there is no person-to-person variation or question skipping when it comes to working with software
Founders
Alan LiuCEO/Founder
Alan is the CEO and co-founder of Health Harbor. As a technical CEO, He has five years of previous software experience in AI at Meta and Nuro. While building a hearing aid for himself at Yale, his experiences with medical insurance shaped his conviction to improve the billing process for doctors and patients. Outside of Health Harbor, Alan is an aspiring sushi chef.