FirstSupport.ai
Winter 2021 · Active
AI Assistant for Customer Support
Location: Bandung, Indonesia, ID
Founded: 2021
Team size: 4
About
FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.
Founders
Terry DjonyFounder
I'm Terry. > grew up in a small city (Lampung) in Indonesia > at age 13, taught myself software engineering by reading books and building CMS > got into top tech university in Indonesia > built my first company, a chatbot development agency, during third year of college > chose to drop out of uni & focus on tech startup full-time since 2021